National Employment Service
Your National Employment Service journey starts here
We deliver the Intreo Partner National Employment Service in communities across Dublin, Louth, Meath, Westmeath, Longford, Roscommon, Leitrim, Galway, Mayo, Sligo, Cavan, Monaghan and Donegal.
We provide job seekers with the employment assistance and advice services needed to establish financial independence, whether that be fulltime employment or training.
The Intreo Partner National Employment Service (NES) is a service provided under contract to the Department of Social Protection.
Our NES presentation
Welcome to the NES
As a jobseeker, receiving a jobseeker’s payment from Intreo, you have been referred to this service to access employment support services, access to training and to develop job seeking skills.
Reach your full potential
Whatever your career goals, our National Employment Service provides you with the opportunity to realise your full potential. You will work one-to-one with a dedicated Employment Advisor. This personalised support will be tailored to meet your needs.
Our Employment Advisors will help you overcome challenges and open doors to opportunities. We’ll help you on your journey into work.
What will the National Employment Service do for you?
Our National Employment Service will provide a high-quality, personalised service to support you to achieve your goals, giving you the best possible chance of entering and sustaining employment.
- A one-to-one, face-to-face meeting with your Advisor within 15 working days of your referral;
- An initial assessment, where you will complete a guided self-assessment questionnaire. Your answers will help us get to know you and enable us to support you more effectively;
- Creating a Personal Progression Plan (PPP) within 20 days of your referral. Your Advisor will assess your skills, experience, needs and work goals. Your PPP will be based on your unique support needs, employment goals and outcomes from your guided self-assessment questionnaire, and form your activity programme, including a schedule of job-focused targets; and
- Scheduled review meetings with your Advisor (every 20 days). Reviews will enable us to work with you to update the PPP as your support needs and circumstances change.
- Your nearest centre will be a journey time of no more than 60 minutes driving or by public transport.
- Our opening hours are 9am–5pm (Monday to Friday). We also offer flexible support outside of these times.
- You will have 24/7 access to our online learning and training modules using the Customer Portal on our website.
- In our centres, you will have access to IT facilities for job searching. We will provide any necessary training to help you use these facilities effectively.
- Support and training to use various job search platforms effectively;
- Job coaching, job brokering services, and job matching (using our live database of job vacancies);
- One-to-one support and group sessions to develop your digital skills;
- CV writing workshops and interview preparation;
- Our in-work Buddy Scheme and access to our helpline to support you to adapt effectively in employment;
- Working with you to build your Passport for Work, which will evidence your readiness for work; and
- Regular contact from your employment Advisor once you enter employment.
You will have regular opportunities to provide feedback on the service you have received through periodic online surveys, focus groups and informal discussions with staff in our centres. Outcomes and actions on any feedback will be communicated to you. Our complaints procedure is displayed in our centre and on our website and is included in your welcome pack. When we receive a written complaint, we will acknowledge this within three working days and communicate outcomes in writing within 15 working days.